SHAYA CREME

Contact us

Questions about a dessert, delivery or an existing order? Email us and we’ll help.

Delivery area

Check delivery availability

Quick help

Ask SHAYA Assistant

Need a quick answer about products, delivery or an order? Use SHAYA Assistant on the right side of the page.

Frequently asked questions

A few things customers often ask

Do you deliver to my area?

Enter your 4-digit postcode in the cart to check availability. Final delivery eligibility and fees are confirmed from the full address entered at checkout.

What delivery benefit applies at $88?

Delivery is available on all order values. Orders $88+ receive reduced delivery fees, with free delivery in selected areas. Final charges depend on the delivery address.

Can I choose a delivery date?

Yes. Choose an available delivery date in the cart before proceeding to checkout.

How do I ask about an existing order?

Please include your order number when emailing or chatting with us so we can locate the order quickly.

Is pickup available?

Pickup isn’t currently available. Available delivery options are shown at checkout.